Sky One, 22 November, 20:00
A viewer complained about the word fuck appearing in the subtitles for this
Sky agreed that the subtitle was inappropriate and explained that the subtitling
company had made a mistake. The character in question had in fact said frack.
Unfortunately, the subtitling company misheard this and translated this into the
offending word on the subtitles.
Sky had also spotted the error and the correct subtitle was substituted almost
immediately after broadcast. In addition, Sky had raised this as a serious matter with
the subtitling company, which had previously provided it with a high standard of
The swearword was clearly inappropriate in this context. However, in view of Sky’s
prompt subsequent action, we consider that the matter has been resolved.